Knowledgebase

You need an email client such as Outlook Express 5 (free with Internet Explorer 5) or Eudora Pro installed on your machine. Once you have email client software installed you should follow the instructions on setting up a new account. The information you will need is as follows.

POP3 Host Address : mail.yourdomain.com
SMTP Host Address : Use your ISP's SMTP server.
Username : The FULL email address that you are picking up from (e.g. info@yourdomain.com).
If your email client cannot accept an @ symbol, then you may replace this with a backslash '\'.
Password : As specified In your control panel

Autoresponders : If you want your email to autorespond to the sender with a prespecified message.
You can setup Autoresponders in your control panel

E-mail Forwarding : Forwards all mail sent to a specific email account under your domain to another email.
You can setup Forwarding in your control pane


Using Outlook Express

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1. Open Outlook Express program. On the file menu, click Tools and then Accounts. The Internet Accounts window will open up, displaying all your current email accounts. Click Add and then Mail.

2. Fill in the name that you want to appear in outgoing emails for this account. Click Next. For Email Address, enter your user email address from our services, which will look like username@yourdomain.com. Click Next.

3. For the drop down menu, leave as the default option "POP3". For the Incoming mail field enter in mail.yourdomain.com and for Outgoing mail field enter in the SMTP server of your ISP.

4. After clicking next, type in your username (username@yourdomain.com) in the Account Name field. Type your account password in the Password field. If you wish Outlook Express to remember your password (So you do not have to enter it in everytime you check your mail through it) check the box "Remember Password". Click Next, and finally, click Finish.



Using Eudora Pro

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1. Launch your Eudora application

2. Click on the personality tab

3. Right click on a personality and click New

4. Click create a brand new email account

5. In the Personality, enter a name that you will know which email account this refers to then click Next

6. In the Your Name: field, type the name that you would like to appear in the From: field of any Email messages that you send, then click Next

7. Type your Email address in the Email Address: field, then click Next

8. Type your full email address as email username into the Login Name: field then click Next

9. Set your incoming mail server to mail.yourdomain.com. Ensure that pop is selected as the server type. Click Next

10. Set Outgoing mail (SMTP) server to the one which is provided by your ISP and click Next

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