| Please use the checklist below to solve some common email problems. 1. Double check your password is correct 2. Your username should be user@domain.com (your full email address) 3. pop3 should be set to: mail.domain.com 4. Ensure SSL /Secured Socket Layer option is not selected 5. Make sure the 'my server requires authentication' is checked. 6. Make sure the pop3 port is set to 110 7. Check that your mail accounts are not over quota and that your account has not reached it's webspace limit. If the above is correct login to webmail and check if you can receive mail ok. If you can and your email was working previously without any changes, then the problem is most likley local , either with your ISP or your mail client. Next step is to test if your pc can connect to the pop3 port. 1. Click start/run from your windows pc task bar. 2. In the run box type cmd.exe and hit enter 3. In the popup window type: telnet yourdomain.com 110 and hit enter. You should receive something like this: +OK Hello there.
|
Quick Navigation
Search
Client Area
